RV Parks

Compliant Electricity Billing for RV Parks & Manufactured Housing

Most RV parks that submeter electricity are out of compliance with California law without realizing it. Energy311 bills tenants at the exact rate the local utility publishes — no flat rates, no stale rate tables, no guessing — using revenue-grade meters approved by the State of California.

Best fit for RV park owners, manufactured housing communities, and specialty rental operators billing tenants for submetered utilities.

Talk to Energy311

Why most RV parks are out of compliance

Under California Public Utilities Code Section 739.5, an RV park or mobile home park that submeters electricity to tenants has to charge each tenant the same rate the utility itself would charge for that usage — not a markup, not a flat per-space fee, and not last year’s rate table. Utility rates change on their own schedule, several times a year, and most parks bill manually or off a rate sheet nobody updates. That gap is exactly where parks fall out of compliance, usually without knowing it.

Energy311 closes that gap. Every bill is calculated from revenue-grade meters — including EKM Metering hardware, which Energy311 integrates with directly — approved by the State of California, against whatever rate schedule the local utility has published as of that billing period, automatically, with no manual rate management. When the utility updates its rates, Energy311’s bills update with it.

Vendor abandoned. 60-day billing blackout. Energy311 restored compliant billing in under 60 days.

Aerial view of a manufactured home and RV community with a solar carport

$271,755

Est. annual billing revenue captured

100%

Billing accuracy at go-live

<60 days

Contract to full go-live

70+

Misread meters corrected

A 200+ unit RV park in Southern California Edison territory had an existing billing vendor that abruptly shut down all billing services with no transition period or notice. The property was left with 200+ tenants, no invoices for October or November 2025, and roughly 70 meters with misreadings from manual reading errors. Property management had no visibility and no one to call, and the risk of regulatory and tenant-relations problems was mounting by the day — two months with no bills, and meters that couldn’t be trusted, is exactly the kind of gap Section 739.5 doesn’t allow for.

Energy311 was contracted in August–September 2025 and reached full go-live in December 2025 — under 60 days from engagement to operational billing on a property in active crisis. The team installed 200+ wireless smart meters with 15-minute interval reads, manually reconstructed the missing October and November bills from available historical data, audited and corrected the 70+ meter misreadings, and offered payment plans to tenants managing the back-billing.

Once live, the platform bills to the penny against SCE’s current TOU rate schedule, with automatic quarterly rate updates and CARE/FERA and medical baseline discounts (20–35% reductions) applied automatically — the rate-matching standard the law requires, met on every billing cycle without anyone at the property managing a rate table. Billing integrates directly with the property’s existing Rent Manager software, and tenants get a self-service portal for billing transparency and payments. Since go-live, all 200+ units have been billed accurately with zero manual intervention.

“Energy311 rescued us from a critical situation. Their team not only solved our immediate billing crisis but also provided a cutting-edge system that has fundamentally improved our operations and saved our tenants significant money. Their accuracy and efficiency are unmatched.”

Property Manager, RV Park

Built to keep RV park billing compliant

Matches the utility, exactly

Revenue-grade meters approved by the State of California bill each tenant at the same rate the utility would charge — the standard California Public Utilities Code Section 739.5 requires.

Updates the moment rates change

No manual rate tables to maintain or forget. When the utility publishes a new rate schedule, Energy311’s bills update with it automatically, including CARE/FERA and medical baseline discounts.

Works with EKM metering hardware

Energy311 integrates directly with EKM Metering’s meters and Push API, including meter-side time-of-use calculation that keeps readings accurate even through connectivity gaps.

Clean vendor migration

If your current provider is slow, inaccurate, or unresponsive, Energy311 has a proven, structured process for recovering billing continuity fast.

Built for how fast RV parks turn over

Tenants at an RV park or manufactured housing community come and go far more often than in a typical apartment building, and every move-in, move-out, and mid-stay adjustment has to show up in the next bill correctly or accuracy — and compliance — slips. That pace is exactly why RV parks need a billing partner that’s responsive, not just accurate.

Energy311’s proprietary approach is built for it: property managers email us move-ins, move-outs, and adjustments directly, and the system processes them instantly — no portal to log into, no support ticket, no waiting on a manual update before the next billing cycle.

Talk to us about billing your RV park or manufactured housing community

Get a free NOI Portfolio assessment